Instant Dispatch's CRM Award
The news as of the second cup of coffee this morning, and the music is the boozy, bluesy, ragged brilliance of The Faces, that poor man's Rolling Stones fronted by rock genius Rod Stewart and future uptown Stone Ronnie Wood. No band in history ever sounded like they were having more fun than The Faces, and if the performances were sloppy and drunk, well, everybody had a good laugh and that was the main thing:
Where’d the wireframe go?
User experience designers are very comfortable in the land of architecture diagrams, user flows, and wireframes. We love our black-and-white drawings that specify interaction. And this is a problem.
One of my key realizations from last week’s UX...
Read more about Where’d the wireframe go?...New Orleans through Street View
Louisiana is a place with heart and soul, a place where culture lives in the streets, in the rhythm of our music and in the flavors of our unique cuisine. I recently had the opportunity to visit the Googleplex and I expressed my interest in seeing...
Read more about New Orleans through Street View...Build your very own seat at the strategy table
Everybody seems to be clamoring for a seat at the strategy table. It came up at the IxDA-SF talk on the Worth of Design, it’s covered in an engaging post by Josh Porter of Bokardo, and the world according to Google says that 143,000 folks are...
Read more about Build your very own seat at the strategy table...Social Media Study, Customer Care Benchmarking
The news as of the first coffee this morning, and the music is The Marshall Tucker Band's first album, cleverly titled The Marshall Tucker Band. It appears we have a law 'n' survey theme going today, so let's get to...
Read more about Social Media Study, Customer Care Benchmarking...On CRM and User Acceptance Testing...
Having sat through countless sales presentations over the years where vendors have rhapsodized about their carefully honed implementation methodology I can observe that the reality rarely measures up to promise of the...
Read more about On CRM and User Acceptance Testing......Article Marketing-5 Secrets to Better Back Links
One of the chief benefits of any article marketing campaign is the inducement of a large volume of high quality one-way back links. However, links do not just magically appear by posting your article to a article directory or blog. It needs to two...
Read more about Article Marketing-5 Secrets to Better Back Links...